Privacy Policy
Effective date: January 1, 2025
Your privacy matters. This policy explains what information we collect, how we use it, and the choices you have. We don't sell your data — ever.
1. Information We Collect
Account information: When you create an account, we collect your name, email address, company name, and phone number.
Deal and business data: All content you enter into the Service — deals, investor records, documents, financial figures — is stored and processed to provide the Service to you.
Usage data: We collect information about how you use the Service, including pages visited, features used, and time spent. This helps us improve the product.
Payment information: Billing is handled by our payment processor. We do not store full credit card numbers on our servers.
Communications: If you contact us by email or through the contact form, we retain that correspondence.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and send billing-related communications.
- To respond to your inquiries and provide customer support.
- To send product updates, security alerts, and administrative messages.
- To detect and prevent fraudulent or unauthorized activity.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information or business data to any third party.
3. Data Sharing
We share your information only in the following limited circumstances:
- Service providers: We use trusted third-party vendors (e.g., cloud hosting, payment processing, email delivery) who process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you beforehand.
4. Data Retention
We retain your account information and business data for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain it longer.
5. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. We use Supabase for our database infrastructure, which enforces row-level security policies to ensure each organization's data is isolated from others.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take reasonable measures to protect your information.
6. Cookies and Tracking
We use cookies and similar technologies to maintain your session and remember your preferences. We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but some features of the Service may not function properly without them.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your account and associated data.
- Export your data in a portable format.
- Opt out of non-essential communications.
To exercise any of these rights, email us at support@lotlinehomes.com.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect.
10. Contact
Questions about this Privacy Policy? Reach us at support@lotlinehomes.com or by mail at:
LotLine Homes LLC
Attn: Privacy
support@lotlinehomes.com